From customer-led strategies to customer-centered design. There is no doubt customer experience is driving customer shopping behaviour. But what does this mean for businesses?
Customer Centricity
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Articles
Is Agile Right for Your Next Project?
Three things to consider before you start organising your daily stand-ups
Structuring for decisions
A better way to execute what matters
Top 10 traits we look for when hiring Solution Architects or Enterprise Architects
Tips to keep in mind while searching for a job
Focusing on Customers is Not Enough
In today’s globally competitive marketplace, being customer-centric is not enough. We know customers demand brands provide an experience which makes them feel special in return for their loyalty. The reality for most companies is that they are still looking at...
PCI DSS – More than an IT Upgrade
A brief overview of PCI DSS and how it may affect your organisation.
Financial Management – more than just dollars and sense
Enabling your teams to deliver with sound financial management
Positive Leadership, Positive Culture
Leadership support leads to a positive Business Continuity (BC) culture, which leads to effective Business Continuity Management (BCM).
Top 10 Enterprise Architecture Frameworks
Enterprise Architecture is an approach to aligning business and technology resources to achieve strategic outcomes. It creates a Roadmap for how to deliver strategic goals in the best, fastest and cheapest way. By creating this roadmap, it bridges the gap between...