Author Claudia Nelson - with insight from Terra Firma’s Lead Cyber Security Consultant Sanjay VermaBased on the latest assessment from the Australian Cyber Security Centre (ACSC), local Australian businesses faced losses of more than $33bn last financial year from...
Digital Strategy & Transformation
How To Successfully Implement a Digital Strategy
Developing and executing long-term digital strategies is key for organisations to offer customers new and innovative products and service solutions.
Customer Centricity
From customer-led strategies to customer-centered design. There is no doubt customer experience is driving customer shopping behaviour. But what does this mean for businesses?
Creating the RFP for Departments’ Payment Platform Upgrade
Support for our client’s search for suitable vendor to deliver the replacement Oracle platform.
Local Council’s Digital Strategy Development
Strengthening our client’s digital maturity and capability to support their future.
Structuring for decisions
A better way to execute what matters
Focusing on Customers is Not Enough
In today’s globally competitive marketplace, being customer-centric is not enough. We know customers demand brands provide an experience which makes them feel special in return for their loyalty. The reality for most companies is that they are still looking at...
Council’s Crucial Governance Review and Recommendations
Eliminating employee concerns with our strategic review of policies and practices.
Strategic Roadmap for Local Council
Modernising a digital framework to prepare our client for new technology.