A Victorian local council engaged Terra Firma to design an organisation-wide AI and automation programme. Through discovery workshops across four operating divisions, we surfaced approximately 300 opportunities and consolidated them into a single prioritised, evidence-based roadmap that was endorsed by the Executive Leadership Team.

A fresh perspective on why strong Business Continuity programs begin with understanding your organisation’s context, strategic objectives and stakeholders, not just Business Impact Analyses and plans.

With climate resilience and digital transformation in mind, one council envisioned a smarter, more connected future for its community.
Faced with increasing demands for transparency, service excellence and climate resilience, a metropolitan council in Victoria embarked on a bold journey to modernise its digital landscape. With a newly appointed CEO championing customer-centricity and a community eager for smarter, greener services, the council partnered with Terra Firma to craft a future-ready ICT Strategy. The result? A transformative roadmap that empowers the council to deliver responsive, data-driven and sustainable services for years to come.