Business Improvement
Our approach to business improvement is always holistic; we link strategy to project execution and ultimately provide successful business outcomes.
Business improvement is about asking ‘how do we do it better?’
When starting a business improvement initiative, we don’t just look at doing things differently. In order to stay ahead, be compliant and ensure efficiency, we always ask: “How do we do it better?”
We are adept at gaining a sound understanding of the end-to-end systems and processes. We engage our key stakeholders right from the start, eliciting the right requirements to appropriately manage the outcome for the organisation’s internal business owner.
We offer the full range of business improvement services operating under a robust quality framework that covers people, processes and technology.
Our thinking
Leveraging Lessons Learned for Better IT Program Delivery
Terra Firma’s Post Implementation Review pinpointed key challenges from our client’s IT Transition Program, offering actionable insights to strengthen future program delivery.
Streamlining University Research Systems
Terra Firma’s expert project team are the driving force behind the RIMS project implementation currently enhancing the user experience of HDR students and staff.
Business Process Mapping
Creating opportunities for our client to improve financial systems and data flows